Shipping Policy

We ship orders Monday, Tuesday, and Wednesday to avoid the weekend layover and to guarantee the freshness of our products. We also do not ship on holidays.

Orders received after 12 pm PST will be shipped on the next shipping day.


If a specific delivery date is preferred, please add preferred delivery date in “Additional Notes” box during checkout and we will adjust your ship date accordingly.


Charges resulting from returned/rerouted packages due to incorrect addresses will be billed in full to the customer.


Orders can be canceled or modified up to 48 hours before the scheduled ship date.

Contact us at abamacarons.com for these inquiries.

Pick-up/Delivery option

I'm open Monday-Tuesday-Wednesday-close on Thrusday- Friday

from 9am to 8pm.

Saturday and Sunday from 9am - 1pm for special orders - pick up only.

Note

If you order on Sunday your order will be ready the next business day.

Free delivery in Tacoma; in orders off $50 or more if you prefer to pick-up please email me at

mercedes@abamacarons.com

Returns

Due to the perishable nature of our macarons, no returns will be accepted.


For damage during shipping, we require photographs of the external shipping

box as well as the damaged product in order to submit a damage claim.


If you have issues with your order, please contact us at abamacarons.com

within 2 days of receiving your order and provide a

Photo and detailed description of the issue and we will make

every effort to make sure you are satisfied with your order.

Care Instructions

During the hot seasons, packages are shipped with an ice pack to keep

The macarons cold. The ice pack will melt during transit - do not worry if this happens!


To maintain freshness, please refrigerate macarons upon arrival. Macarons should be eaten at room temperature, so please allow them to sit for 10 minutes out of the fridge or 30 minutes out of the freezer before enjoying.


If you do not finish macarons in one sitting, they should be kept in an airtight container in the fridge for up to 1 week or in the freezer for up to 1 month.